Legal Documents

Crickex Com's Terms & Conditions

Please read these terms carefully before using crickex com. By using the site or app, you are considered to have accepted these terms.

Last Updated: January 2026

1. Introduction & Applicability

Welcome to crickex com. These Terms and Conditions ("Terms") govern your use of the crickex com website, mobile application, and all related services.

Crickex com (referred to as "we", "the platform", or "the site") is an internationally licensed online betting platform. By using our services, you fully agree to these terms and conditions. If you do not agree with any of these terms, please refrain from using our platform.

Important: Although these terms are published in Bangla, the English version shall be considered final and binding in the event of any legal dispute.

Crickex com reserves the right to update these terms at any time at its discretion. Continued use of the site following any changes constitutes acceptance of the revised terms.

2. Account Registration & Verification

To place bets on crickex com, you must open a personal account. Each individual may only operate one account. Creating multiple accounts is strictly prohibited.

When registering, you must:

  • You must provide accurate and up-to-date personal information
  • Your real name, address, and contact details are required
  • You must use a strong password
  • You are responsible for keeping your account secure

KYC Verification Process

Crickex com reserves the right to verify your identity at any time. Prior to withdrawal or after depositing a certain amount, you may be required to submit the following documents:

  • Copy of national ID card or passport
  • Bank statement or mobile banking details
  • Proof of current address (utility bill, etc.)

Please note: crickex com reserves the right to place a hold on withdrawal requests until KYC verification is complete. This is done to protect you and all other members.

It is your responsibility to keep your account login credentials confidential. You are liable for all activity carried out under your account. If you notice any suspicious activity, contact our support team immediately.

3. Eligibility & Age Requirements

To participate on crickex com, you must meet the following eligibility requirements:

  • Age: You must be at least 18 years old. Accounts belonging to minors will be closed immediately and any funds held may be confiscated.
  • Legal Capacity: You must have the legal capacity to enter into a binding agreement.
  • Betting on Your Own Behalf: You must bet in your own name and with your own funds. Betting on behalf of others or using someone else's money is strictly prohibited.
  • Mental Capacity: You must be in a clear and sound state of mind when making any betting decisions.

Warning: crickex com takes the protection of minors extremely seriously. If we have reason to believe an account is being operated by a minor, an immediate investigation will be launched and the account suspended.

4. Betting Rules

The following rules apply at all times when betting on crickex com:

Bet Acceptance & Cancellation Rules

  • Once a bet is confirmed, it generally cannot be changed or cancelled.
  • If an event is cancelled before the match begins, the stake for that bet will be refunded.
  • Crickex com reserves the right to void bets placed at abnormal odds due to a technical error.
  • Live betting may be subject to delays — bets may be voided if the match result has already been determined.

Maximum Bet Limit

Crickex com reserves the right to set maximum bet limits for each event and market. These limits may be higher for high roller members. Specific limits will be displayed on the platform.

Odds Changes

The odds at the time your bet is confirmed are final. Any change in odds after a bet is placed will not apply to that bet.

Regarding Match Fixing: If crickex com detects any suspicious betting activity that may be linked to match fixing, it reserves the right to void the bet and suspend the account.

5. Payments, Deposits & Withdrawals

Deposit Rules

  • You can deposit to crickex com using bKash, Nagad, Rocket, Upay, and bank transfer.
  • The minimum deposit amount will be displayed on the platform.
  • Deposited funds are usually credited to your account instantly.
  • Deposits must be made from your own payment account. Funding your account from a third party's account is not permitted.

Withdrawal Rules

  • KYC verification must be completed before withdrawals can be processed.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Minimum withdrawal amounts are set within the platform.
  • Standard withdrawals are processed within 24–48 hours. Faster processing applies for VIP members.
Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
bKash ৳500 ৳500 Instant / 2–4 hours
Nagad ৳500 ৳500 Instant / 2–4 hours
Rocket ৳500 ৳500 Instant / 4–6 hours
Bank Transfer 1,000৳ 1,000৳ 1–2 business days

Warning: If fraud or money laundering is suspected, crickex com is obligated to suspend the withdrawal and report the relevant information to the appropriate authorities.

6. Bonus & Promotion Terms

Crickex com offers various bonuses and promotions from time to time. Each bonus comes with its own terms, which are displayed before the bonus is claimed.

General Bonus Terms

  • Wagering Requirement: Most bonuses require a specified wagering amount before withdrawal. This requirement will be communicated alongside the bonus.
  • Duration: Every bonus has a set expiry date. Any unused bonus will be forfeited once it expires.
  • Single Use: The welcome bonus is available once per person, household, address, or device.
  • Bonus Abuse: If any bonus abuse or manipulation is detected, all bonuses and associated winnings will be voided.

High Roller Cashback

The cashback bonus in crickex com's High Roller program has no wagering requirements. However, a set monthly volume must be maintained to qualify.

Bonus and real money order: If a bonus balance is available, it will be used first before your real funds. However, only real money can be withdrawn unless the bonus wagering requirements have been met.

7. Prohibited Activities

The following activities are strictly prohibited on crickex com and may result in permanent account closure:

  • Creating or operating multiple accounts
  • Providing false or inaccurate personal information
  • Manipulating the bonus system for personal gain ("bonus hunting")
  • Using software, bots, or automation tools to place bets
  • Logging into or accessing another person's account
  • Attempting to hack the crickex com system
  • Using the platform for money laundering
  • Participating in match fixing or any other illegal activity
  • Provoking or harassing other members

Consequences: Involvement in any of the above activities may result in immediate account closure, forfeiture of all balances, and legal action where applicable.

8. Privacy & Data Protection

Crickex com takes the privacy of your personal information very seriously. Any information you provide will be used solely for the following purposes:

  • Account Management & Verification
  • Payment Processing
  • Customer Support
  • Sending relevant offers and promotions (you can opt out at any time)
  • Legal Compliance

We do not sell your information to third parties. However, necessary data may be shared with payment processors, regulatory bodies, and law enforcement agencies.

To read our full Privacy Policy Click Here

9. Account Closure & Suspension

You can close your account yourself

You can request account closure at any time through our support team. Please withdraw your balance before closing your account.

Crickex com may close an account when:

  • A breach of terms and conditions occurs
  • Evidence of fraud or manipulation is found
  • Due to legal obligations
  • If the account has been inactive for an extended period (more than 12 months)

Inactive Account Fee

Accounts inactive for more than 12 months may be subject to a monthly maintenance fee. You will be notified of this fee in advance.

10. Limitation of Liability

Crickex com strives to keep its services uninterrupted and error-free. However, we will not be held liable in the following circumstances:

  • Bets lost due to internet connection failure
  • Temporary Service Disruption Due to Technical Issues
  • Third-Party Payment System Errors
  • Service disruptions due to natural disasters or unforeseen circumstances
  • Financial losses from betting (betting always carries risk)

Please note: Betting is a risky activity. Only bet what you can afford to lose — never stake money that would leave you in financial hardship.

11. Terms Modification Policy

Crickex com reserves the right to update or modify these terms and conditions at any time. For significant changes:

  • Members will be notified via email or platform notification
  • The date of any changes will be updated on this page
  • Continued use of the site after any changes constitutes acceptance of the updated Terms

We recommend visiting this page regularly to stay up to date.

12. Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding the Terms, please contact us:

  • Email: support@crickexcom.ws
  • Live Chat: Our support team is available 24/7

We aim to resolve all complaints within 7 business days. Complex cases may take longer, but we will keep you updated throughout the process.

Dispute Resolution: In the event of any legal dispute, both parties will first attempt to resolve the matter through negotiation. If a resolution cannot be reached, a neutral arbitration process will be followed.


Why Our Terms Are Transparent

Key Highlights of crickex com's Terms & Conditions

We believe clear, straightforward terms are the foundation of member trust

Written entirely in Bengali
All rules and terms of crickex com are published in Bangla so that all members in Bangladesh can easily understand them.
No Hidden Terms
There are no hidden charges or fine print at crickex com. Everything is upfront and clear.
Regular Updates
Terms are updated in line with industry best practices and regulatory changes, and members are notified accordingly.
Member Protection First
crickex com puts its members' interests first in every term we set. Fair treatment is our commitment.
24/7 Support
If you have any questions about our terms, our Bangla support team is available at any time to help.
International Standards
crickex com's Terms are built to international betting industry standards — transparent, trustworthy, and reliable.

Read the Terms? Get Started Now

Join crickex com and start your journey on Bangladesh's most trusted betting platform.

By registering, you are considered to have accepted these terms and conditions.

বাংলা